Stories about using the self-scheduling system
How the timeplan.me service can help. It's not just an online scheduler. Usage scenarios.
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Complete replacement of paper journal of appointments
The administrator marks all the entries on the website (from a tablet, phone, computer), and allows customers to sign up online. Data on
Our system for self-scheduling is easily configurable to start automating queues in a company of any type of business.
- Beauty salons
- Clinics
- Massage parlours
- Tutoring services
- Hairdressing salons
- Dentistry
- Car washes
- ....
The system is equally effective for both companies and private entrepreneurs, workers at home.
Below, we’ll look at a few examples of how queue automation will help your business.
- Client
- Mobile hairdresser
- Average time serving a customer:
- 1 - 2 hours
- Customer reception schedule
- 4 days
An elderly woman working as a dispatcher at home, was receiving calls from customers through a mobile phone, wrote down everyone in a paper notebook. Prior to this, the owner maintained the queue on their own. There
The specialist connected to the system on their own, set all the settings - reception mode, services, prices, work address, etc. They purchased a domain for direct scheduling MyDomain.com and connected it to their page.
- After trying out the free test period, the specialist realized how convenient and profitable this system is - now he pays several times less than what the dispatcher and the phone costed him.
- Scheduling around the clock wi
- Client
- Carwash
- Average time serving a customer:
- 30 minutes - 4 hours
- Customer reception schedule
- Every day
Administrator accepted calls and maintained a queue in a calendar on Google. But the administrator also had organizational tasks, so it was difficult to get through and have a call - no one picked up the phone, the live queue was highl
To test the effectiveness of an electronic schedule, one section was allocated, and not full time, but only the calm hours (from 9:00 to 11:30 and from 14:30 to 17:30). During "rush hours" all the sections continued
- Attracting new clients by the convenience of the scheduling.
- More dense filling of working hours.
- Less work for the administrator.
- Automatic SMS reminders of visit
- Client
- Health medicine clinic
- Average time serving a customer:
- 0.5 - 2 hours
- Customer reception schedule
- E
At the reception they received incoming calls and scheduled appointments in a general Excel file. The day before the upcoming appointment, during working hours they called the customers with a reminder.
The head of the clinic all on his own registered on the site, indicated all the specialists, their work schedules and the services they provide. The clinic has a popular group on a social network, where they added a button for making a
- The transparency and visibility of the schedule of all specialists increased the attendance of the clinic.
- Calls are handled by a receptionist. The client is consulted and immediately they select for him a specialist and